User Needs Mapping Talks
I deliver talks that help organisations, teams, and leaders rethink how they approach flow, team design, and continuous improvement — enabling faster learning, better outcomes, and healthier systems. Each talk is rooted in real-world experience and practical insights, offering ideas you can apply immediately to build clarity, reduce cognitive load, and unlock meaningful, lasting change. Whether you're looking for inspiration, practical tools, or a deeper understanding of the principles behind UNM, these talks give you an easy way to dive in at your own pace.
Navigating From Tension to Flow: A Human-Centred Guide to Overcoming Misalignment
Fast Flow Conference UK 2025
This talk explores how to recognise and respond to tension using Team Topologies principles, flow first thinking, and a healthy dose of human insight.
From Inside-Out to Outside-In: Aligning teams around what matters
This talk introduces User Needs Mapping as a practical approach to shift thinking to an outside-in perspective
Fast Flow Conference NL 2025
Fast Flow Conference 2023
This talk explores how User Needs Mapping, combined with Team Topologies heuristics, helps organisations identify and validate new team and service boundaries
If you’d like me to speak at your organisation or event, please get in touch.